TERMS & CONDITION
This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of ROCKY RIDGE ENTERPRISES ("Website"), including the related mobile site and mobile application (hereinafter referred to as "Platform").
These Terms of Use relate to your use of our website, goods (as applicable) or services (as applicable) (collectively, "Services"). Any terms and conditions proposed by You which are in addition to or which conflict with these Terms of Use are expressly rejected by the Platform Owner and shall be of no force or effect.
TERMS OF USE
These Terms of Use relate to your use of our website, goods (as applicable) or services (as applicable) (collectively, "Services"). Any terms and conditions proposed by You which are in addition to or which conflict with these Terms of Use are expressly rejected by the Platform Owner and shall be of no force or effect.
These Terms of Use can be modified at any time without assigning any reason. It is your responsibility to periodically review these Terms of Use to stay informed of updates. For the purpose of these Terms of Use, wherever the context so requires "you", "your" or "user" shall mean any natural or legal person who has agreed to become a user/buyer on the Platform.
ACCESSING, BROWSING OR OTHERWISE USING THE PLATFORM INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS UNDER THESE TERMS OF USE, SO PLEASE READ THE TERMS OF USE CAREFULLY BEFORE PROCEEDING.
These Terms and any dispute or claim relating to it, or its enforceability, shall be governed by and construed in accordance with the laws of India.
CANCELLATION & REFUND POLICY
Cancellation cost is calculated on basis of arrival at 10 am on date of arrival. Please send your bank details while cancelling the booking.
If you cancel 15 days before the date of arrival- 100% refund within 10 Business Days.
If you cancel less than 15 days before and up to 7 days before arrival- Refund of 70% of the booking cost or voucher worth 80% of the booking cost, for use during your next trip.
If you cancel less than 7 days and up to 48 hours before arrival -Refund of 40% or the booking cost or voucher of 50% of the booking cost, for use during your next trip.
If you cancel less than 48 hours before arrival time- No refunds or vouchers.
We will notify you once we've received your refund request, and let you know if the refund was approved or not. If approved, you'll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.